Frequently Asked Questions
Find answers to common questions about our home essentials
Are your materials sustainably sourced?
Yes, Kolo is committed to sustainability. We prioritize eco-friendly fabrics and responsibly harvested wood in all our home collections.
Do you offer fabric swatches?
We offer complimentary swatch kits for our primary upholstery collections to help you choose the perfect texture and color for your space.
How do I care for my Kolo furniture?
Each product comes with a specific care guide. Generally, we recommend avoiding direct sunlight and using a damp, lint-free cloth for dusting.
Can I modify or cancel my order?
Orders can be modified or canceled within 12 hours of placement. After this window, the order enters our fulfillment process.
Do you offer assembly services?
White Glove Delivery, which includes full assembly and packaging removal, is available for most large furniture items at checkout.
Are your products covered by a warranty?
All Kolo furniture includes a one-year limited warranty covering manufacturing defects and structural integrity.